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Policies

Privacy Policy

Privacy Policy

Last updated: September 3, 2026

Gamsa Foods Inc. (“Gamsa Foods,” “we,” “us,” or “our”) operates this website and online store (the “Services”). Our online store is hosted using SHOPLINE, which provides the ecommerce technology that allows us to offer products and services to you.

This Privacy Policy describes how we collect, use, disclose, and retain personal information when you visit our website, make a purchase, create an account, communicate with us, or otherwise interact with the Services. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or your household. This does not include information that has been de-identified or aggregated.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact information, such as your name, email address, phone number, billing address, and shipping address.

Order and transaction information, including products viewed, added to cart, purchased, returned, or exchanged; order numbers; order history; delivery status; and related customer service communications.

Payment and billing information, such as your billing address, selected payment method, payment status, and transaction confirmations. Full payment card details are generally processed by third-party payment processors rather than stored directly by us.

Account information, if you create an account, including login credentials, account preferences, saved addresses, and order history.

Communications, including information you provide when you contact us, submit a customer service inquiry, leave a review, participate in a promotion, or otherwise communicate with us.

Device and usage information, such as your IP address, browser type, device type, operating system, pages viewed, links clicked, referring website, date and time of visits, and interactions with the Services.

Marketing and engagement information, such as your subscription preferences and interactions with our emails, advertisements, promotions, or other marketing communications.

We may also collect other information that you voluntarily choose to provide to us.

2. How We Collect Personal Information

We collect personal information from the following sources:

Directly from you, such as when you place an order, create an account, subscribe to communications, contact us, submit a form, or otherwise provide information to us.

Automatically, through cookies, pixels, tags, local storage, and similar technologies when you browse or interact with the Services.

From service providers, such as our ecommerce platform, payment processors, shipping and fulfillment providers, analytics providers, marketing platforms, and customer support providers.

From third parties, such as business or marketing partners, where permitted by law and consistent with this Privacy Policy.

3. How We Use Personal Information

We may use personal information to:

Provide and operate the Services, including processing orders, accepting payments, coordinating shipping and delivery, managing returns, and providing customer support.

Manage and maintain accounts, including your preferences, saved information, and order history.

Process and fulfill purchases, including communicating with you about order confirmation, payment status, shipment status, returns, refunds, and other transaction-related matters.

Improve and personalize the Services, including understanding how visitors interact with our website, troubleshooting issues, improving functionality, and tailoring your experience.

Communicate with you, including responding to inquiries and sending transactional communications related to your purchases or account.

Marketing and promotional purposes, including sending product updates, promotions, offers, or other communications where you have opted in or where otherwise permitted by law.

Measure and improve our marketing, including understanding the effectiveness of our advertisements, emails, promotions, and other campaigns.

Security and fraud prevention, including detecting, investigating, or preventing fraudulent, unauthorized, or potentially harmful activity.

Legal and compliance purposes, including complying with applicable laws, regulations, legal proceedings, or governmental requests and enforcing our agreements and policies.

4. How We Share Personal Information

We may disclose personal information in the following circumstances:

With service providers that perform services on our behalf, including ecommerce hosting, website technology, payment processing, order fulfillment, shipping, analytics, email and marketing services, advertising, fraud prevention, and customer support.

These providers may receive only the information reasonably necessary to perform their services. For example, a shipping provider may receive your name, delivery address, and contact information in order to deliver an order.

With business or marketing partners, where permitted by law, to support promotions, marketing campaigns, advertising, or other services.

When you direct or consent to disclosure, such as when you request a particular integration, delivery service, or other third-party offering.

In connection with a business transaction, such as a merger, financing, acquisition, reorganization, bankruptcy, or sale of some or all of our business or assets.

For legal, security, or compliance reasons, including when reasonably necessary to comply with applicable law, respond to lawful requests, enforce our policies or agreements, investigate fraud, or protect the rights, property, or safety of Gamsa Foods, our customers, or others.

We do not sell personal information for monetary consideration. However, certain disclosures of personal information for personalized or targeted advertising may be considered “sharing,” “selling,” or “targeted advertising” under certain U.S. state privacy laws.

5. Relationship with SHOPLINE

Our online store is hosted using SHOPLINE, which provides ecommerce and related technical services that enable us to operate the Services, process transactions, and provide our online store.

As part of providing these services, SHOPLINE may collect, receive, store, or otherwise process information relating to your interaction with our website and purchases. Information you provide through the Services may therefore be shared with or processed by SHOPLINE and its service providers.

SHOPLINE or its service providers may process information in countries outside of the country or state where you live. Their handling of personal information is also subject to their own applicable privacy practices and policies.

Other third-party service providers that support our website, payments, fulfillment, analytics, marketing, or other business operations may similarly process personal information on our behalf.

6. Cookies and Similar Technologies

We use cookies and similar technologies, such as pixels, tags, scripts, and local storage, to operate the Services, remember preferences, understand website usage, measure marketing performance, and support advertising.

Cookies are small files stored on your browser or device that allow a website or service provider to recognize your browser and remember certain information.

We may use the following types of cookies:

Strictly Necessary Cookies. These cookies are necessary for the Services to function properly. They may support features such as security, shopping carts, checkout, account access, and order processing.

Functional Cookies. These cookies help remember choices or preferences and may allow us to provide enhanced or personalized functionality.

Performance and Analytics Cookies. These cookies help us understand how visitors use the Services, including which pages are visited, which links are clicked, and how users navigate the site. We use this information to understand and improve the performance of our website.

Advertising and Targeting Cookies. These cookies and similar technologies may be used by us or advertising partners to measure marketing campaigns, understand interactions with advertisements, and provide advertising that may be more relevant to your interests.

We may also use pixels or similar tracking technologies to understand when users visit particular pages, complete purchases, interact with advertisements, or take other actions on our website. SHOPLINE's own template specifically contemplates cookies, web pixels, analytics, remarketing, and other tracking technologies for these purposes.

You may be able to manage certain cookie preferences through our website's cookie or consent tools, where available, and through your browser settings. Disabling certain cookies may affect the functionality of the Services.

Where required by applicable law, we will obtain consent before using certain non-essential tracking technologies.

Where required by law, we also recognize supported browser-based privacy preference signals, such as Global Privacy Control (GPC), for certain requests to opt out of the sale or sharing of personal information or targeted advertising for the browser or device transmitting the signal.

Some browsers may also transmit “Do Not Track” signals. Because there is not currently a uniform industry standard governing these signals, we may not respond to all Do Not Track signals.

7. Third-Party Websites and Services

The Services may contain links to third-party websites, applications, social media platforms, payment providers, delivery services, or other services that we do not own or control.

We are not responsible for the privacy, security, or other practices of those third parties. Information you provide directly to a third party is governed by that third party's privacy policy and terms.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

8. Children’s Privacy

The Services are intended for a general audience and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law. If you are a parent or guardian and believe that a child has provided personal information to us improperly, please contact us using the information below so that we can review and address the request.

9. Data Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and transaction records, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason we collected it.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.

10. Your Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to or information about personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Request a portable copy of certain personal information.
  • Opt out of certain uses or disclosures of personal information, including targeted advertising or certain forms of sharing where applicable.
  • Withdraw consent where our processing is based on consent.
  • Appeal certain decisions regarding a privacy request, where provided by applicable law.

You may also opt out of marketing emails at any time by using the unsubscribe link included in those messages. You may continue to receive transactional or service-related communications, such as order confirmations and shipping updates.

Where applicable, you may also use an authorized agent to submit certain privacy requests on your behalf. We may request information reasonably necessary to verify your identity, the authority of an agent, or the validity of a request before fulfilling it.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

To exercise your rights, please contact us using the information in Section 13 below.

11. International Transfers

Gamsa Foods and some of our service providers, including ecommerce and technology providers, may process personal information in countries or jurisdictions other than where you reside.

As a result, your personal information may be subject to different data protection laws than those in your home jurisdiction.

Where required by applicable law, we or our service providers use appropriate safeguards for cross-border transfers and processing of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technologies, service providers, or legal requirements.

When we make changes, we will post the updated version on this page and revise the “Last updated” date above.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or would like to exercise an applicable privacy right, please contact us at:

Gamsa Foods Inc.
Email: hello@gamsafoods.com
Mailing Address: 175 Varick St, c/o Columbia Startup Lab, New York, NY 10014

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